Gifwoods Shipping and Cancellation Policy :

Order Processing and Delivery :

Once your order is placed with us, it undergoes a thorough inspection to ensure the wooden items meet our quality standards.
After passing the final quality checks, each product is securely packed using eco-friendly materials and handed over to our delivery partners.
Our delivery partner will deliver the package as quickly as possible. If they are unable to reach your address, they will contact you at the phone number provided during your order.
All Gifwoods products are packaged with protective, eco-friendly materials, covered with a secure outer layer, and sealed discreetly to ensure safe transit.

Delivery Timeframe :

We partner with reputable courier companies to ensure your order is delivered to your doorstep within 4-10 business days, depending on your location. All orders are shipped in sealed packaging to protect the items during transit.
We typically initiate shipment within 24-48 hours of receiving your order during our working hours (Monday to Saturday, 10 am – 6 pm). Orders are processed and dispatched only during these hours. Delivery timelines provided on our website do not account for weekends or public holidays.
While we strive to meet estimated delivery times, unforeseen circumstances may occasionally lead to delays. In such cases, Gifwoods cannot be held liable for delays outside of this timeline.

Address and Delivery Attempts :

Orders will be delivered to the address provided at checkout. If incorrect details are entered, we are not liable for missed deliveries.
Our courier partner will attempt delivery up to three times and may contact your registered phone number to arrange a convenient delivery time if needed.
You may specify a delivery address different from your billing address at the time of ordering.

Order Cancellations :

If you wish to cancel your order, you may do so within 24 hours of placing it. Log in to your account on our website or contact us at  gifwoods.com with your order number and reason for cancellation.
Payments made for canceled orders will be refunded to the original payment method within 4-5 business days. If the cancellation request is received after the product has been shipped, a refund will be provided once the package is returned to our facility by the courier partner.

Events Beyond Our Control :

Gifwoods cannot be held responsible for delays, non-delivery, or product damages caused by events beyond our reasonable control, such as strikes, lockdowns, network outages, extreme weather, natural disasters, or other unforeseen circumstances. However, if you experience any issues, please contact us, and we will do our best to assist you.

Thank you for choosing Gifwoods!