Refund and Returns Policy :

Thank you for shopping at Gifwoods . We want you to be fully satisfied with your purchase. If you are not, please review our return and refund policy below:

Returns :

Eligibility for Returns:
– Items can be returned within 30 days from the date of delivery.
– The item must be unused, in its original packaging, and in the same condition as when you received it.
– Proof of purchase (receipt or order number) must be provided for a return.

Non-Returnable Items:
– Items marked as final sale or non-returnable at the time of purchase.
– Items that have been damaged, altered, or used.

Return Process:
– To initiate a return, contact our customer service at gifwoods.com with your order number and reason for return.
– Our team will provide you with return instructions.
– Please note, return shipping costs are the responsibility of the customer unless the return is due to our error or a defective item.

Refunds :

Refund Process:
– Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
– If approved, the refund will be processed, and the credit will be applied to your original payment method within 7-10 business days.

Refunds for Sale Items:
– Only regular-priced items are eligible for refunds. Sale items or items bought with discount codes are not eligible for refunds unless required by law.

Exchanges:
– We do not offer direct exchanges. To exchange an item, please return the original for a refund and place a new order for the desired item.

Damaged or Defective Items :

Reporting Damaged or Defective Items:
– If you receive a damaged or defective item, contact us at gifwoods.com within 7 days of receiving the item.
– Provide your order number, a description of the defect, and, if possible, photos.

Replacement or Refund:
– After verifying the issue, we will offer a replacement or full refund, including any return shipping costs, if applicable.

Order Cancellations :

Cancellation Policy:
– Orders can be canceled within 24 hours of placement. After this period, the order may already be processed and shipped.
– To request a cancellation, please contact us at gifwoods.com as soon as possible.

Contact Information :

For questions or concerns about returns or refunds, please contact us at:
– Email: gifwoodoffice@gmail.com- Phone: [ 9443563000]
– Mailing Address: [gifwoodoffice@gmail.com]

Changes to This Policy :

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page. Continued use of our website after changes constitutes acceptance of the updated policy.